Overview:
The web page jumps to the Medical Event Page rather than the Events Management page after creating a Call from an Events Management record in CRM Online.
Root Cause:
The View and Edit actions of the Medical_Event_vod__c object are pointing to the default Salesforce pages.
Solution:
The View and Edit buttons of the Medical_Event_vod__c object should be configured to the following for Events Management:
- Medical_Event_View_Redirect_vod – set to override the View button on Medical_Event_vod
- Medical_Event_Edit_Redirect_vod – set to override the Edit button on Medical_Event_vod
Related Documentation:
CRM Help Documentation: Quick Start Guide