Overview:
A user creates a new Survey Target for a recurring Survey. In the new Survey Target record, Survey Responses are populated with previously added values.
Root Cause:
If a Survey is recurring and is completed previously, it launches with the pre-populated responses from the last time the Survey is completed.
Solution:
This is expected behavior. If a recurring Survey is completed previously, the last completed record is displayed.
Related Documentation:
CRM Help Documentation: Creating Survey Questions
Send us your feedback: We're always looking for advice to help improve our Knowledge Base! Please let us know if this article was helpful or provide feedback on how we can improve your experience here.