Overview:
Electronic signature is configured with the --so section signal to capture a signature without samples present on the Call. The Signature button is appearing and working on iPad but does not appear in WinModern.
Root Cause:
iPad recognizes the --so section signal anywhere on the Call Report page layout. However, WinModern only checks for the section signal if it is specifically placed in the same section as where the zvod_samples field is located.
Solution:
Move the --so section signal to the section of the Call Page Layout where the zvod_samples field is placed.
Related Documentation:
N/A
Send us your feedback: We're always looking for advice to help improve our Knowledge Base! Please let us know if this article was helpful or provide feedback on how we can improve your experience here.