Question:

How to Reset a Password in Veeva Learning Portal for CDMS?

Answer:

A user can follow the below steps to reset the password of their Veeva Learning Account:

1. Go to learning.veeva.com.
2. Click on Forgot Password?
   
   
3. Insert the Username or Email address and click on Reset Password.
   
   
   
   
4. An Email from team@learn.veeva.com is sent to the registered email address, with a link to reset the password and the username. Click on the link.
   
   
   
   
5. Type a new password in the New Password field.
6. Re-type the same password in the Confirm Password.
7. Click Reset Password.
   
   
   
   

If the Reset Password email is not in the inbox folder:

1. Check the spam/junk folder.
2. Contact the GSC at CDMS_support@veeva.com.  

This is a general article, configuration may vary. For any questions please contact Veeva support at cdms_support@veeva.com

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