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Why is the Create Button on Survey Target-Related List on an Account Not Visible When the User Language is Not English in Veeva CRM for iPad?

  • Updated

Overview:

Why is the Create button on the Survey Target-related list on an Account not visible when the user language is not English in Veeva CRM for iPad?

The user language is English:

English.png

The user language is Japanese:

 

Japanese.png

Root Cause:

The Veeva Message DISABLE_RELATED_LIST_NEW_BUTTON controls whether the Create button should appear on this related list.

In this case, the Japanese message removes the create button from the Survey Target related list. The English version does not do this.

 

Category_vod__c Language_vod__c Text_vod__c
Common en_US Account:Institution|Professional:Multichannel_Consent_vod__c;;
Common ja Account:Institution|Professional:Multichannel_Consent_vod__c;;
Account:Institution|Professional:Survey_Target_vod__c;;

Solution:

  1. Remove Survey_Target_vod__c from the corresponding Veeva Message:  DISABLE_RELATED_LIST_NEW_BUTTON.
  2. The user should synchronize again.

Related Documentation:

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