Contacting the Global Service Center
Veeva's Global Service Center provides essential 24/7, 1st-line support to Medical end-users. With global coverage, the GSC can be reached anytime using the Support Portal by opening a ticket, by email (support@veeva.com), or by phone. In order to open a ticket, the user must have a Support Portal login account and be logged into the portal.
Note: For Sites running clinical trials with Veeva CDMS, please visit the CDMS Global Service Center Contact Directory for direct contact information.
Note: For non-Support questions or issues, use the following information from the Contact Sales page on Veeva.com.
| Canada | |
| Canada Toll Free: | +1 (800) 801-9845 |
| Americas | |
| US Toll Free: | +1 (800) 971-3716 |
| Europe | |
| Direct Line: | +44 (0) 1865-398-190 |
| France Toll Free | 0801840527 |
| Italy Toll Free |
800685160 |
| Germany Toll Free |
08000007316 |
| Netherlands Toll Free |
08002622113 |
| Portugal Toll Free | 800501360 |
| Spain Toll Free | 900999414 |
| Russia | |
| Direct Line: | 88003018457 |
| South America | |
| Colombia Toll Free | 018009111037 |
| Asia | |
| Direct Line: | +61 (0) 2841-722-28 |
| China Line: | +86 2-1803 69493 |
| Japan Line: | +81 3-4590-2868 |
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