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Why Users Receive an Email that Request to Retrieve the User Names for Veeva Vault?

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Question:

Vault users may receive unexpected emails with content that: We received a request to retrieve the user names for Veeva Vault accounts associated with this email address. If you did not initiate this request, please inform your Vault administrator.

Answer:

This is due to someone tries to retrieve the username on Vault's login page by using the e-mail address.

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Related Documentation:

Article: How to Retrieve Login Usernames in PromoMats?

 

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