Question:
A user receives an error message when running a report in Vault PromoMats and Medical: Time limit will be exceeded. Why is this?
Answer:
Reports timeout after 30 minutes.
When running a report, Vault estimates the time it takes to collect the data. If the amount of data to fetch is too big, the report times out and the error message is shown.
Users can prevent reports from timing out by adding more filters or scheduling a flash report.
Related Documentation:
- Vault Help Documentation: Viewing Reports