Overview:
The TMF Viewer is only available on Clinical Operations eTMF Vaults which allows users to manage a TMF by browsing dynamically organized content and switching between multiple configured hierarchies. Document Type Hierarchy is one of the models that define the hierarchy structure of the TMF Viewer. However, the Display in TMF Viewer of Document Type Hierarchy is No and not editable which leads to unable to enable the TMF Viewer by Document Type Hierarchy.
Root Cause:
Display in TMF Viewer requires to be updated by the Toggle Display in TMF Viewer user action which is not configured on the Model object.
Solution:
To configure this user action and enable TMF viewer by Document Type Hierarchy requires an admin to follow the steps below:
- Navigate to Admin --> Configuration --> Objects --> Model --> Actions --> Create.
- Select the Toggle Display in TMF Viewer action.
- Click Continue to review the details of the action.
- Click Save.
- Navigate to Admin --> Business Admin --> Models
- From the Actions menu for the applicable Model record, select Toggle Display in TMF Viewer.
Related Documentation:
N/A