Overview:
An error occurs when opening Advanced Coaching Report in WeChat CRM.
Error Message: 抱歉,您访问的页面出错,请稍后重试。
Root Cause:
One possible reason is the end-user does not have the necessary access to some configured fields.
By checking the console logs, below error details can be found:
{"errorCode":999,"title":"Other Error","url":"http://wcrm-36-sbx-app-ap.veevacrm.cn/crm-service/api/wechatcrm/advanced-coaching-report/list","message":null,"rootCause":null}
Solution:
Check the configurations below and make sure the field level access is granted to the end-user for all the fields.
WeChat Setting: Enhanced Coaching Columns - ENHNCD_COACHING_COLS;;Surveys
Veeva Message: ENHNCD_COACHING_COLS
Related Documentation:
CRM Help Documentation: N/A
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