Overview:

Field dependencies allow admins to configure behavior for specific document fields, where that behavior is dependent on document lifecycle (plus state and user’s lifecycle role), document type, or the value in another document field.

A Field Dependency for a document Type created where the Product reflects the A, B, and C values only when the Country is France. There is no Field Dependency defined for any other country-product relationship.

However, when users create documents with countries other than France for this document type, there is not a single product reflecting. 

Root Cause:

Field dependencies using the Controlled by document field setting automatically apply the opposite behavior when the controlling conditions are not met.

Example: A dependency that makes the Field Readiness Date visible when Field Use is set to Yes automatically makes Field Readiness Date hidden when Field Use is set to No or is blank.

In this example, a Country is France and the Product reflects A, B, and C values. The opposite behavior is that when the Country is not France, no Product values appear as they are not defined.

Solution: