Question:

For the scenario that the CLM presentation, slide and key message's visibilities are controlled by sharing rule, why the CLM presentation is not visible on the iPad even though the user can visit it online?

Answer:

The VMobile_Object_Configuration_vod__c.Enable_Enhanced_Sync_vod__c of the corresponding objects should be checked if the CLM presentation is visible on the iPad. The following SQL can help with the troubleshooting.

select id,name,Object_Name_vod__c, Where_Clause_vod__c, Enable_Enhanced_Sync_vod__c
from VMobile_Object_Configuration_vod__c
where Object_Name_vod__c in ('Clm_Presentation_Slide_vod__c', 'Clm_Presentation_vod__c', 'Key_Message_vod__c') and Active_vod__c =true and Device_vod__c ='iPad_vod'

Related Documentation:

CRM Help Documentation: Using VMobile Object Configurations