Problem:
Error: Unable to add documents "XX" for the following reasons: Only e-learning ZIP files are supported. - When adding a Training Material to a Training Requirement Record in Vault
Root Cause:
There can be multiple reasons why the error message pops up. The most usual root causes are:
- This can be a source file issue. Vault only supports SCORM 1.2.
- "E-Learning Standard" shared field is not added to the document type associated with e-learning training content
Solution:
-
To be able to use this file the course should be unzipped, and the
<schemaversion>1.1</schemaversion>
value in the imsmanifest.xml file should be updated to<schemaversion>1.2</schemaversion>
The file should be at the root of the directory. Then, all of the files should be reziped and re-uploaded the course to Vault. Then the course will be properly detected as SCORM 1.2 and it will be available for training.
- "E-Learning Standard" shared field must be added to the document type of the training material the user is trying to add to the Training Material
Related Documentation:
Vault Help Documentation: Setting Up E-Learning Content Support (Vault Training)