Question:

How to Access CRM Find Suspect Match?

Answer:

The Find Suspect Match feature is only available to a user who is logged in as a Data Steward or a Data Manager. It is not available if logged in as a System Admin or Standard User. Also, it is only available if viewing a gray, locally-owned HCP or HCO. The option is not available on orange, Veeva-owned records, regardless of the type of user.

Related Documentation:

Network Documentation: About Suspect Matching 

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