Vault Workflow does not complete due to a Coordinator value.
The Coordinator value is invalid for the workflow. If a workflow starts with a valid coordinator, then the coordinator user is set to Inactive. This produces an error.
This can also happen when a workflow is started with no coordinator, then a coordinator is added when the workflow is in progress.
To resolve this issue:
- Cancel the workflow.
- Assign an active user to the role of Coordinator.
- Restart the workflow.
- Make the user Active.
- Complete the user task and wait for the task to be assigned to the coordinator.
- Use the Replace Participant feature in the workflow action menu and replace the user.
Vault Help Documentation:
Send us your feedback: We're always looking for advice to help improve our Knowledge Base! Please let us know if this article was helpful or provide feedback on how we can improve your experience here.