Overview:
Site status displays incorrectly in Vault Admin. A Site appears to be active. However, when the site is opened it appears inactive.
Root Cause:
The Status field of the site is changed to inactive but, the Site Status field is what is displayed by default
Solution:
When viewing the site information under Admin --> Business Admin --> Studies --> [Study] --> Countries --> [Country] --> Sites, the Site Status field is displaying on this page. This may cause confusion if a user changes the Status field to Inactive, as this information is not displayed until the Site Detail information is opened.
Navigate to: Admin --> Configuration --> Objects --> Site --> Fields --> Status and enable Display in lists. This causes the Status field to display.
Related Documentation:
N/A
Thank you