Question:

How to Perform a Suspect Match on an Unverified Record that is Under Review in Veeva Network?

Answer:

When using the Create Unverified option in Veeva Network, a New Add Data Change Request (DCR) is created before a search is done for existing records. This creates gray, unverified records until reviewed by the Veeva Data Stewards.

Pending Veeva Data Steward review, if a suspect match is identified against the unverified record, the match is performed by the local Data Steward. Once the suspect match is completed, the original New Add request for the record converts to a Change request. The unverified record status is updated to Merged Into. 

If review rejections are enabled in the workflow, the Data Change Request is in the local Data Steward's Inbox and should be rejected. If review rejections are not enabled, the system automatically rejects the DCR and does not need to be reviewed by a steward. 

Related Documentation:

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