Question:

How to Prevent users from Creating Records Offline but Allow Creating Records Online in CRM? Requirements are that users need to be prevented from creating new records Offline (ie, iRep or VMobile) but allow users to create records Online.

Answer:

Control visibility to Mobile_Id_vod__c. For any given object that needs to satisfy this requirement, remove all visibility to the Mobile_Id_vod__c field through Field-Level Security (FLS) on a user profile. This allows users to create new records Online, but it does not allow them to create records Offline. This works for any object that has a Mobile_Id_vod__c field.

Related Documentation:

N/A

Thank you