Question:

How to Sync a Record with the Veeva OpenData Database?

Answer:

To sync a record's data with the data currently in the Veeva OpenData database, do the following:

1. Log into the local Network Instance as a data steward or admin user.
2. Search the record to sync. Click into the profile.
3. Click the More Details link in the DATA SOURCES section on the lower right.
4. Click on the orange cloud Sync icon located next to the OpenData lineage entry that corresponds to the Network Entity ID of the record. 
5. The Network interface displays a message stating that the sync is performed successfully.
6. Go back to the record profile to confirm the expected changes are made.

Typically, changes are visible within a few minutes. Occasionally, the changes take more time. If the changes are not immediate, check back at a later time. 

Related Documentation:

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