Overview:
A document is not auto-filed into the expected TMF binder in Vault.
Root Cause:
The existence of extraneous characters in the document type or study can cause an auto-file to fail.
Solution:
Remove any extraneous characters or extra spaces in the document type or study. Then, trigger an auto-file. To do this:
- Edit the document.
- Remove the Study.
- Add the Study back in.
- Save.
Related Documentation:
Vault Help Documentation: Auto-Filing Documents in TMF Binders (eTMF)
KB Article: Documents Not Being Filed Into a Vault Binder Upon Classification
Send us your feedback: We're always looking for advice to help improve our Knowledge Base! Please let us know if this article was helpful or provide feedback on how we can improve your experience here.
Thank you