Question:
Why is the creation of a document viewable rendition delayed in Vault?
Answer:
There is processing time to display a viewable rendition in Vault. The time-to-render is determined by the following factors:
- Document Type
- Size of Document
- Page Count of Document
- Current Load on the Rendition Server
Example: A PDF document requires very little processing time and displays pretty quickly. A Microsoft Office document can take longer to render. Depending on the number of pages, rendering can take more time than expected.
The rendition server is shared among several customers and the server alternates which documents it renders, so this may delay the viewable rendition from appearing quickly.
Related Documentation:
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