Overview:
The user is seeing the Name field of the Consent Header added after the Language on the Language drop-down on the Consent Capture page in CRM.
Root Cause:
The user is setup as a Consent Admin.
Solution:
If the user has Consent Admin enabled, the drop-down displays as the Language.Name from the Consent Header.
Removing Consent Admin from any end user causes only the Language to display.
Example:
Consent Header Name = US-Eng
Consent Header Language = English
End Users display the language as: English
Consent Admins display the language as: English.US-Eng
Related Documentation:
N/A
Send us your feedback: We're always looking for advice to help improve our Knowledge Base! Please let us know if this article was helpful or provide feedback on how we can improve your experience here.
Thank you