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Why Do Duration_vod on Call Key Message Have Integer and Decimal Values in CRM?

  • Updated

Question:

Why do Duration_vod on Call Key Message object have both decimal and integer values in CRM?

Answer:

Call Key Message records with decimal and integer values in Duration_vod field are generated from different Offline devices:

  • Call Key Message records with decimal values in Duration_vod field are generated on CRM for iPad

  • Call Key Message records with integer values in Duration_vod field are generated on CRM for Windows

Related Documentation:

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