Overview:
A user is unable to Save the Start and End dates of a report in VInsights. The dates default to the old values upon a refresh.
Root Cause:
The user does not have access to the Preferences_vod__c object, Analytics_Start_End_Dates_vod__c field.
Solution:
Grant Field Level Security (FLS) access to the Preferences_vod__c object and Analytics_Start_End_Dates_vod__c field. This field stores the last value entered for the Start and End dates of all reports in the VInsights module. This field is stamped with new values each time the user runs a report.
Syntax: {"Average_Calls_Per_Day_vod":{"startDate":"2013-07-01","endDate":"2013-11-17","scale":"Week_vod"},"Cycle_Plan_Analysis_vod":{"startDate":"2014-12-29","endDate":"2016-01-24","scale":"Week_vod"},"Reach_And_Frequency_vod":{"startDate":"2014-12-29","endDate":"2016-01-03","scale":"Week_vod"}}
Related Documentation:
N/AThank you