Overview:
When the user submits a Data Change Request (DCR) from CRM iRep, after sync, the error "DCR object: 'id value of incorrect type'." shows up in the iRep Error tab.
Root Cause:
This because the user has no Country set and then the DCR do not know to which Country is set the DCR.
Solution:
Set Country to the user using the following steps:
- Login to salesforce Org as an admin user.
- Open the User Details page and click Edit button.
- Set country fields to corresponding country code (ISO 3166-1 alpha-2 ) in Mailing Address section.
For example CN,JP
Related Documentation:
N/A
Thank you