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Error: DCR object id value of incorrect type - When Submitting a Veeva Network DCR From CRM iRep

  • Updated

Overview:

When the user submits a Data Change Request (DCR) from CRM iRep, after sync, the error "DCR object: 'id value of incorrect type'." shows up in the iRep Error tab.

Root Cause:

This because the user has no Country set and then the DCR do not know to which Country is set the DCR.

Solution:

Set Country to the user using the following steps:

  1. Login to salesforce Org as an admin user.
  2. Open the User Details page and click Edit button.
  3. Set country fields to corresponding country code (ISO 3166-1 alpha-2 ) in Mailing Address section.

For example CN,JP

Related Documentation:

N/A

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