The user cannot create a child Account Record from the Account Detail page in Online CRM. An error occurs: Error Insufficient Privileges when clicking the New Parent button in Online CRM.
A New Child Account page is a Veeva page. The user does not have access to the page.
- Open the user profile.
- Go to Setup --> Manage Users Profiles --> Select a profile --> Enabled Visualforce Page Access --> Edit.
- Enable the New_Child_Account_From_List_vod Visualforce Page.
- Clear Veeva Cache.
Send us your feedback: We're always looking for advice to help improve our Knowledge Base! Please let us know if this article was helpful or provide feedback on how we can improve your experience here.