Why is a recalled Coaching Report locked in CRM?
This is working as designed.
When the Recall button is clicked:
- The Coaching Report is locked.
- The OwnerId on Survey object is set to Coach_vod.
- The Recalled_Datetime_vod on the Survey object is set to the current date and time.
Note: The main purpose behind the recall option is to end the life of the report and remove visibility from the employee.
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