Question:

Why is a recalled Coaching Report locked in CRM?

Answer:

This is working as designed.

When the Recall button is clicked:

• The Coaching Report is locked.
• The OwnerId on Survey object is set to Coach_vod.
• The Recalled_Datetime_vod on the Survey object is set to the current date and time.

Note: The main purpose behind the recall option is to end the life of the report and remove visibility from the employee.

Related Documentation:

N/A

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