Question:

Why are Account records not synced with CRM for iPad?

Answer:

Account records are extracted by using the Where Clause which is set in the Account VMobile Object Configuration (VMOC) as shown below:

WHERE Id in (select account_vod__c FROM TSF_vod__c WHERE My_Target_vod__c = true and Territory_vod__c in (@@VOD_MY_TERRITORY@@))

When the number of user-assigned territories and sub-territories is greater than 200, no Account records are synced with CRM for iPad.

The parameter VOD_MY_TERRITORY returns a comma-separated list of the mobile user territory names (Not Ids). If the user territories are higher in the territory hierarchy, it returns all sub-territories as well. If the total number of user territories is greater than 200, a quoted empty string ('') is returned.

Related Documentation:

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