Question:

Is there any limitation when adding email fragments to an email template in Vault?

Answer:

There is a limitation when adding email fragments to an email template.

During the sync from Vault to CRM, related email fragments IDs are collected and stored in the Allowed_Document_IDs_vod field. It is a Long Text Area field type, allowing admins to store 2100 characters. If the email fragment does not display, check if the ID that is included in the field.

Related Documentation:

N/A 

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