Overview:

Error message displays when uploading Survey Target records by data loader:

CANNOT_INSERT_UPDATE_ACTIVATE_ENTITY:VEEVA_BEFORE_SURVEY_TARGET_UPSERT: execution of BeforeInsert
caused by: System.NullPointerException: Attempt to de-reference a null object
Trigger.VEEVA_BEFORE_SURVEY_TARGET_UPSERT: line 46, column 1

Root Cause:

Veeva trigger needs to find the account information in the importing file and use this account to create a survey target record.  If there is no account on Online CRM, the error message displays.

Solution:

Send us your feedback: We're always looking for advice to help improve our Knowledge Base! Please let us know if this article was helpful or provide feedback on how we can improve your experience here.

Thank you