Why do Call Objectives of a Business Account display when recording a Call against a Person Account?
After enabling the Child Account feature and recording a Call against a Person Account, Call Objectives for the location (Business Account) display on the Call Report page.
CRM Help Documentation: Child Accounts
Send us your feedback: We're always looking for advice to help improve our Knowledge Base! Please let us know if this article was helpful or provide feedback on how we can improve your experience here.