Skip to main content
hamburger menu Created with Sketch.
We are currently experiencing an issue with creating new support tickets from the Help Center portal. Some users are unable to select the appropriate form when submitting their tickets. We are working to resolve the issue.

Search the Knowledge Base

Why Does iRep Crash When Trying to Add a Walk-in Attendee in Veeva CRM?

  • Updated

Question:

Why does iRep crash when trying to add a new walk-in attendee through the Attendee Reconciliation feature?

Answer:

Such a crash occurs when a user does not have edit FLS to the Mobile_ID_vod__c and Stub_Mobile_Id_vod__c fields on the EM_Attendee_vod__c object.

Therefore, providing the user access to these fields should resolve the issue.

Related Documentation:

CRM Help Documentation: Walk-in Attendees

 

Powered by Zendesk