Skip to main content
hamburger menu Created with Sketch.
Veeva Support APAC Labor Day Apr 30 - May 4 - Limited staff, please plan accordingly

Search the Knowledge Base

Company Logo Does Not Appear in Medical CRM

  • Updated

Overview:

Company logo does not appear in the Medical CRM application.

Root Cause:

Commercial CRM and Medical CRM are using different image files to display the company logo.

Solution: 

To allow the company logo to appear in the Medical CRM application, load an image named: vmobile-image-medical.XXX to the images folder in the Documents tab. 

Note: The XXX represents the image file extension.

CRM supports the following image types:

  • JPG 
  • PNG 
  • GIF
The recommended image size is 500 X 250 pixels. If the image is larger or a different aspect ratio, CRM scales the image to fit into that space while preserving the aspect ratio.

Related Documentation:

N/A

Send us your feedback: We're always looking for advice to help improve our Knowledge Base! Please let us know if this article was helpful or provide feedback on how we can improve your experience here.

Thank you

Powered by Zendesk