An Admin has set the Contract Template record as Active and set the Product Bound checkbox as Active on the Contract Template record. The fields in contract record, contract line record, and contract partner record display as Read-Only when creating a new Contract record from this Contract Template record.
It is working as designed.
Users can use the existing Product_Bound_vod field to specify whether a Contract Template is editable or locked.c
- If a Template Contract record has Product_Bound_vod = FALSE, the user is able to create a new Contract from this Contract Template. Any fields on the Contract, Contract Line or Contract Partner can be edited.
- If a Contract record has Product_Bound_vod = TRUE, it is un-editable.
CRM Help Documentation: Components of a Contract
Send us your feedback: We're always looking for advice to help improve our Knowledge Base! Please let us know if this article was helpful or provide feedback on how we can improve your experience here.