The user cannot edit the Product Metrics record. The following seem to be correct: all configurations, object permissions in profile, Field Level Security (FLS), Metric Config, etc.
The user territory has the setting: Users in this territory can view accounts assigned to this territory. for Account Access. The user has Read but not Edit permission on Product Metrics records.
Change the user territory settings:
- From: Users in this territory can view accounts assigned to this territory.
- To: Users in this territory can view and edit accounts assigned to this territory.
To change this setting, open the Territory page and then change the settings for Account Access item.
CRM Help Documentation: Product Metrics
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