Question:
A user has setup real-time calculation for Cycle Plan. Does nightly batch job need to be created for Cycle Plan?
Answer:
The user needs to run the nightly batch job to do a recalculation for all the targets. Example: This can be done after a date range change. Real-time calculations for Cycle Plan only re-calculate values for the target after a call is scheduled or submitted for the target.
Also, if the user is using the Team Calls feature, then running the nightly batch is required.
Related Documentation:
CRM Help Documentation: Cycle Plan Batch Process
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