Overview:
Unable to see options for Cycle Plan when clicking gear icon from top right corner of My Schedule page in iRep.
Root Cause:
The option Enable Advanced Cycle Plan Scheduling in Veeva Settings is disabled.
The ability to choose which attributes to display in the account titles is based on the filter context. If selecting a cycle plan, then it is based on the configuration of the cycle plan page layouts.
Solution:
Navigate to Setup --> Build --> Develop --> Custom Settings --> Veeva Settings --> Manage --> Enable Advanced Cycle Plan Scheduling. Enable this option.
Once it is enabled, the user is able to see the options when clicking the gear icon after selecting a Cycle Plan.
Related Documentation:
N/A
Thank you