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Why the Survey Target Owner of a CRM Survey Not the User Who Published the Survey?

  • Updated

Question:

Why the Survey Target Owner of a Survey, not the user who published the survey for only surveys with Approved Email channel?

Answer:

For Surveys in Approved Email, the survey target ownership belongs to the credentials configured in the Survey Administration page. For the surveys that channel is not Approved Email, how Survey Targets are assigned to end-users during the Publish process is determined by Assignment Type:(Assignment_Type_vod).

Related Documentation:

CRM Help Documentation: Surveys in Approved Email

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