After selecting the checkbox for two different Call Objectives, The Call Objective page layout is not updating to display both Call Objectives.
The Test Call Objective #1 and Test Call Objective #2 check boxes are both selected within the Call Report. The Call Objective page layout for Test Call Objective #2 displays. The Test Call Objective #1 does not display.
The One Click Completion field of the Test Call Objective #1 is enabled.
If One Click Completion is checked, a Call Objective can be completed by checking the box on the Call Report. The Call Objective page layout does not display within the Call Report.
To display the Call Objective within the Call Report, de-select the One Click Completion checkbox.
CRM Help Documentation: Call Objective Types
Send us your feedback: We're always looking for advice to help improve our Knowledge Base! Please let us know if this article was helpful or provide feedback on how we can improve your experience here.