Overview:
A user starts a workflow in Vault. A task assigned to the user is not received.
Root Cause:
Check the audit trail to verify if the user is replaced as a participant.
Solution:
Review the audit history of the document to verify if a task is assigned to the user. The audit trail shows any system change where a new user is added to the role at the time the task is assigned. If the user is replaced on a current task, the audit trail shows the replacement being performed by the user at the time the change is made.
Related Documentation:
N/A
Send us your feedback: We're always looking for advice to help improve our Knowledge Base! Please let us know if this article was helpful or provide feedback on how we can improve your experience here.
Thank you