Overview:
A Vault document has more manifested signatures than expected.
Root Cause:
If any of the following items are different, the system is designed to manifest a new signature:
- User
- Task Name
- Verdict
- Capacity.
Solution:
If the signature is added using a canceled workflow, this is expected behavior. Signatures are tied to the document version. The only method to a clean version of the document is to change the version of the content, via Check out and Check in, Create Draft, or Upload New Version.
Related Documentation:
Vault Help Documentation: Configuring Lifecycles to Manifest eSignatures
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