Question:
How to Find Important ID Information Prior to Opening a Ticket with Veeva Support?
Answer:
Environment ID information is required when opening a ticket with Veeva Support. Veeva Support has access to most environments as an Admin or locked-down user. Refer to the links and Knowledge Base (KB) articles below to obtain ID information:
Vault ID: How to Find a Vault ID?
Network ID: How to Find the Veeva Network ID?
Salesforce.com (SFDC) ID: How to Locate my Salesforce Organization ID?
- The Salesforce Organization (Org) ID is the unique identifier for your Salesforce identity.
Related Documentation:
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