Question:

How to Find Important ID Information Prior to Opening a Ticket with Veeva Support?

Answer:

Environment ID information is required when opening a ticket with Veeva Support.  Veeva Support has access to most environments as an Admin or locked-down user. Refer to the links and Knowledge Base (KB) articles below to obtain ID information:

Vault ID: How to Find a Vault ID?

Network ID:  How to Find the Veeva Network ID?

Salesforce.com (SFDC) ID: How to Locate my Salesforce Organization ID?

• The Salesforce Organization (Org) ID is the unique identifier for your Salesforce identity.

Related Documentation:

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