Question:
Why does an Excel file not render in Vault?
Answer:
Excel spreadsheets, with hidden or compressed rows, can become large files causing the rendition to time out and fail. To delete the hidden or blank rows:
- Open the original source document in question.
- At the top of the page, click View and then Page Break Preview. This makes any hidden or compressed rows and columns visible.
- Click on the first blank row (or column) and then hold down Control + Shift + Down Arrow keys (Control + Shift + Right Arrow for columns).
- Right-click on the now shaded area, and click Delete Row (or Column). It deletes all of the blank data.
Related Documentation:
Vault Help Documentation: Troubleshooting Renditions