Question:

Why does an Excel file not render in Vault? 

Answer:

Excel spreadsheets, with hidden or compressed rows, can become large files causing the rendition to time out and fail. To delete the hidden or blank rows:

1. Open the original source document in question.
2. At the top of the page, click View and then Page Break Preview. This makes any hidden or compressed rows and columns visible.
3. Click on the first blank row (or column) and then hold down Control + Shift + Down Arrow keys (Control + Shift + Right Arrow for columns).
4. Right-click on the now shaded area, and click Delete Row (or Column). It deletes all of the blank data.

Related Documentation:

Vault Help Documentation: Troubleshooting Renditions