The Approved Email Template is appearing in iRep. However, a language filter is missing.
The Language picklist on the Approved Document object is only delivered with en_US out-of-the-box (OOTB). It is required to configure all languages in the picklist to be available in the filter Offline.
To Add a new Language to the Approved Email Language drop down:
- Navigate to: Setup --> Create --> Object --> Approved Document.
- Drill into the Language_vod field.
- Click New to add a Value.
CRM Help Documentation: Defining the Language of Approved Email Content