Question:

Why does the Approved Email License Management tab display a message: Page is currently unavailable?

Answer:

The Approved Email License Management tab requires that the Approved Email Process be run from the Veeva Process Scheduler and that the Salesforce org exists in Veeva's internal org management system.

If the Approved Email Process is run and the page is still unavailable, verify with Veeva Support that the org exists in the org management system. 

Related Documentation:

CRM Help Documentation:

• Viewing Approved Email License Usage

Knowledge Article:

• Does Veeva CRM Approved Email Require Purchasing Licenses?

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