Question:
Why are documents that include External Links not rendering?
Answer:
A document contains External Links, which are not referenced in Vault. The Update Method for links is currently set to Automatic Update. When Vault attempts to open the document, it cannot do so as reference links are unavailable.
It is recommended to switch the Update Method to Manual Update using the steps below:
- Click the File tab.
- Navigate to the Info section.
- Change the Update Method to Manual Update.
- Save the changes.
The document should now upload and render without issue.
Related Documentation:
Vault Help Documentation: Using Link Annotations & Document Links