Overview:
The zvod_Signature_Capture_vod field on Consent Type object is being added to the page layout. However, users are still not required to capture a signature or paper consent ID when capturing consent in CRM.
Root Cause:
The two-columns page layout is used and the zvod_Signature_Capture_vod field is placed in the second column.
The admin user needs to ensure the page layout assigned to end-users is set to single-column only as the order in which the fields display on the page layout affect the review panel.
Solution:
Change the page layout to single-column. Once zvod_Signature_Capture_vod is added to the page layout, the user is required to capture a signature or pager concent ID as expected when capturing consent.
Related Documentation:
CRM Help Documentation: Consent Capture Overview
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