An attendee fails to send to Concur reporting an error:
<Error><Message>Title has an invalid value. Please check the API documentation to learn how to provide valid values.</Message>
A Non-HCP or Business Account is not required to have a title. A Health Care Provider (HCP) or Person Account attendee is required to have a title when using Concur.
There are two solutions:
- Populate the title field for an employee
- Request Concur to make the field optional.
CRM Help Documentation: N/A