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Error Message by Product Area
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Knowledge Base (KB) article
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| 2253 |
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| VaultServer Error |
Server Error When Attempting to Enable XFA Form Mapping in Vault |
| API |
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| Error In CSV File When Migrating Documents Into Vault |
Error In CSV File When Migrating Documents Into Vault |
| Request-URI Too Large |
Error Occurs when Running a Vault API Query |
| AUTHENTICATION FAILED |
Error Occurs when Authenticating in Vault API |
| Error Occurs When Attempting to Create Documents, Versions, and Roles Using Vault Loader |
Error Occurs When Attempting to Create Documents, Versions, and Roles Using Vault Loader |
| Invalid filter operator: "CONTAINS" |
Error occurs when running a VQL statement to pull a list of workflows containing a particular document |
| Invalid data or Unknown Field |
Invalid data or Unknown Field - When Querying Field using Vault API |
| Invalid Vault ID |
Invalid Vault ID - When Using Vault Loader to Create Users from a .CSV File |
| Parameter Required |
Parameter Required - in Start Workflow with Entry Criteria Using Vault API |
| Receiving Unknown property '{field name}' in 'field list' |
Receiving Unknown property '{field name}' in 'field list' - When Running Vault VQL Query |
| Status 414 Request-URL Too Large |
Error occurs when Vault API Query Call is made |
| x is not a valid column header |
x is not a valid column header - Received When Uploading CSV File to Vault Multichannel Loader |
| Binders |
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| Did not export because the defined folder/file path length exceeds 250 characters |
Did not export because the defined folder/file path length exceeds 250 characters - When Exporting a Binder in Vault |
| Unable to Export Binder |
Unable to Export Binder - Encountered When Exporting a Binder |
| CRM Integration - Approved Email |
|
| Edit Email rendition is not valid |
Edit Email rendition is not valid - When Modifying a CRM Email Template Uploaded to Vault |
| Saving template failed |
Saving template failed - When Saving Email Template in Vault BEE Email Editor |
| Error code: 2000 |
Error code: 2000, Your message was loaded in compatibility mode |
| CRM Integration - CLM and Engage |
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| Attempted to distribute document, but it is missing rendition |
Attempted to distribute document, but it is missing rendition - When Sending to CLM |
| Change Document Status: Change State Could Not be Completed |
Error occurs when Sending to CRM CLM |
| Error While Upserting Record |
Error occurs when syncing content from Vault |
| "code":2000 Message: "Your message was loaded in compatibility mode. Some features may not be available" |
Error occurs when using the BEE Editor for Vault due to browser caching issue |
| INSUFFICIENT_ACCESS cause: User does not have sufficient privileges to perform the action |
Error occurs when using Vault Multichannel Loader |
| Error While Upserting Record [Mobile ID Of Record That Is Failing] Cause: Foreign Key External ID: [Value] Not Found For Field VExternal_Id_vod__c in Entity Product_vod__c |
Error occurs When Syncing Content From Vault |
| INVALID_BINDER cause: Binder not found |
Error occurs when implementing copy to another Vault |
| No presentation exists which matches (Presentation Link value) (Error 219) |
Error occurs when running Multichannel loader in Vault |
| pres.crm_directory__v.external_id__v is not a valid column header. external_id__v is not a unique field on the directory__v object (Error 102) |
Error occurs when loading content through Multichannel Loader in Vault |
| Site <customer-landing-page-url> does not exist in CRM |
Error occurs When Syncing CoBrowse and Engage Metadata |
| The CRM credentials are no longer valid for this integration |
The CRM credentials are no longer valid for this integration - on the CRM Publishing Tab in Vault |
| Zip file [filename.zip] Improperly Structured |
Error occurs when uploading zip file using CRM Multichannel loader |
| Document Types |
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| This Field Is Referenced By Another Active Field As The Controlling Field |
This Field Is Referenced By Another Active Field As The Controlling Field - When Vault Drug Substance Document Field is Inactive |
| Unable to save changes for the following reasons: A lifecycle removed from this doc type is currently used in a dependency rule. |
Error occurs when trying to remove a lifecycle from a document type |
| Fields |
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| Saving changes to Picklist Name Value or Field Name value |
Error Occurs When Trying to Save Changes to a Vault Picklist or Field Name |
| Disabled in Multi-select Message |
Error occurs when uploading multiple Vault documents |
| Field is referenced as a controlling field on related document type/subtype/classification |
Error occurs When Removing Field From Vault Document Type |
| Invalid value [expected_picklist_item__c] specified for parameter [picklist__c] : Picklist [picklist__c] does not contain [expected_picklist_item__c] |
Error occurs when attempting an action in Vault |
| This field is used in a document type filter and cannot be disabled |
This field is used in a document type filter and cannot be disabled - When Disabling a Field in Vault |
| 500 Error Console An error occurred while processing your request |
Error occurs when completing document workflow task in eTMF Vault |
| Error saving "Impacted Facilities" |
Error occurs when disabling a field in Vault |
| FTP |
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| Connection refused by server |
Error occurs when connecting to FTP site using Vault |
| Connection timed out after Initializing TLS |
Error occurs when connecting to FTP site using Vault |
| Login Authentication Failed |
Error occurs when connecting to Vault FTP server |
| General |
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| Error Uploading File |
Error Uploading File - Encountered When Uploading PDF File In Vault |
| Can't validate Identity Provider signature |
Error received by Vault SSO User(s) |
| General Settings |
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| Internal System Error Encountered |
Internal System Error Encountered - When Importing Zip File to Vault Submissions |
| Invalid Rendition |
Invalid Rendition - When Trying to Edit Document With BEE Editor in Vault |
| While Upserting Record Duplicate Value Found |
While Upserting Record Duplicate Value Found - When Migrating Content from Vault |
| eSignature Error |
eSignature error with SSO when using Vault |
| Assertion is Missing uid Attribute |
Error received by SSO user logging into Vault |
| User with Federated ID[] was not found |
Error received by SSO user logging into Vault |
| Home |
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| Your vault has experienced a network issue. Please refresh your browser and try again. |
Error generated when selecting Tabular View on Vault My Tasks page |
| Jobs |
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| Document X could not be updated: it no longer exists |
Error occurs when scheduled Vault job fails |
| Error: Operation could not complete: an error was encountered |
Error occurs when Date based object operation job is configured to send a notification to Object Record Task Participants and Owners leading up to a due date. |
| Library |
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| Document Not Found |
Document Not Found - After Vault Document State Change |
| Submission contains 0 files |
Submission contains 0 files - When Vault Decompression of .zip Files Occurs |
| Lifecycles |
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| Server having Problem |
Server having Problem - When Creating Document With Migrated Vault Document Lifecycle |
| Notifications |
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| Object not Found |
Object not Found - When the Mouse is Hovering Over a Vault Document Notification |
| Objects |
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| Error When Running Match Documents |
Error Occurs When Running the Match Documents Operation on an Expected Document List (EDL) Item in Vault |
| Cannot save study with this status; license limit reached |
Error occurs when moving a Study to the Archived lifecycle state |
| Field is missing from the Submission Object Type Definition |
Field is missing from the Submission Object Type Definition - When Importing a Submission in Vault |
| Internal system error encountered |
Error occurs during Submissions Archive import |
| Invalid value(s) x specified for parameter x |
Invalid value(s) x specified for parameter x - When Using Vault Loader to Load a .CSV File |
| Page not Found |
Error occurs when clicking on a Vault Study Team Role |
| Resource and/or one or more of its children are used by one or more [documents] |
Resource and/or one or more of its children are used by one or more [documents] - When Deleting a Vault Object Record |
| You cannot delete the "Record 1-1" record. Resource and/or one or more of its children are used by one or more [documents] |
Error occurs when deleting a Vault Object Record |
| Internal Error |
When uploading a Formatted Output Template to Vault, a Server having problems banner message appears and the template is not able to be uploaded |
| The defined matching criteria can no longer be found on this EDL Item |
The defined matching criteria can no longer be found on this EDL Item - When Using Match Documents in Vault |
| Renditions |
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| Bookmark not defined |
Bookmark not defined - When Reviewing a Document Rendition in Vault |
| Source content for this CrossLink is not available |
Error occurs after creating a crosslink |
| Please wait...if this message is not eventually replaced by the proper contents of the document... |
Error occurs when downloading the viewable rendition of the 2253 form in Vault |
| Reporting |
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| Error processing this report because it references inaccessible field(s) |
Error processing this report because it references inaccessible field(s) - When Opening a Report in Vault |
| Server having problem |
Server having problem - When Exporting Report to Excel From Vault |
| RIM |
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| Files not referenced by the submission XML were found within the submission folder. These files were omitted from import. |
When uploading a zip file as a submission, the sub-folder in a zip file cannot be imported as a Submission |
| Internal System error encountered |
Error occurs during Vault import submission |
| Sharing Settings |
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| Successfully classified 0 of 1 document(s) |
Message occurs when classifying a Vault document |
| Users and Groups |
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| You are not allowed to assign this security profile as it contains more permissions than you have |
Error occurs when a user changes the Security Profile of another user |
| Document Not Found |
Document Not Found - When a User Searches a Vault Document Using Document Name |
| External Users must have an email address with a different domain than the Vault customer domain |
External Users must have an email address with a different domain than the Vault customer domain - When Adding an External User in Vault |
| Federated ID already exists |
Federated ID already exists - Encountered When Creating A New User Account With an SSO Security Policy |
| License Limit Reached |
Error occurs when Updating Vault Membership of User |
| Username exists |
Error occurs when Creating User in Vault |
| You are not allowed to assign this security profile as it contains more permissions than you have |
You are not allowed to assign this security profile as it contains more permissions than you have. - When Changing User Security Profile in Vault |
| Vault Loader |
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| Cannot execute VQL statement query max length exceeds [10000] |
Cannot execute VQL statement query max length exceeds [10000] - When Performing Vault Loader Extraction |
| GEN-FREC-II-1035 |
GEN-FREC-II-1035 - Returned by Vault Report Migration Package Deployment |
| Missing required parameter [X] |
Error occurs when Vault Loader fails |
| Invalid data: 2017/10/11 |
Error occurs when using Vault loader to update the date type Document Field |
| lifecycle__v: Invalid data: [lifecycle] |
lifecycle__v: Invalid data: [lifecycle] - When Creating Documents Using Vault Loader |
| Version Number is Read Only |
Version Number is Read Only - When Creating a Document in Vault Loader |
| Tools |
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| Vault Authentication Failed |
Error occurs while accessing the Bee Editor in Vault |
| A user receives an error when attempting to run the Configuration Tool from the Deployment Tab in Vault |
A user receives an error when attempting to run the Configuration Tool from the Deployment Tab in Vault |
| Invalid Data |
Error occurs when trying to update a date field with Vault Loader |
| Workflows |
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| Error When Calculating Workflow Due Date in Vault |
Error When Calculating Workflow Due Date in Vault |
| All documents bound to steady state is applied |
All documents bound to steady state is applied - in Vault Binder Workflow |
| Task could not be completed. A problem was found relating to value Originator. |
A workflow task that creates a new Document version produces an error and does not complete |
| This content cannot be displayed in a frame |
This content cannot be displayed in a frame - When Providing Electronic Signature by Single Sign-On with PingFederate in Vault |
| User Task Assignee Group Must Contain User |
User Task Assignee Group Must Contain User - When Checking Vault Share Settings |
