Error Message by Product Area
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Knowledge Base (KB) article
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2253 |
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VaultServer Error |
Server Error When Attempting to Enable XFA Form Mapping in Vault |
API |
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Error In CSV File When Migrating Documents Into Vault |
Error In CSV File When Migrating Documents Into Vault |
Request-URI Too Large |
Error Occurs when Running a Vault API Query |
AUTHENTICATION FAILED |
Error Occurs when Authenticating in Vault API |
Error Occurs When Attempting to Create Documents, Versions, and Roles Using Vault Loader |
Error Occurs When Attempting to Create Documents, Versions, and Roles Using Vault Loader |
Invalid filter operator: "CONTAINS" |
Error occurs when running a VQL statement to pull a list of workflows containing a particular document |
Invalid data or Unknown Field |
Invalid data or Unknown Field - When Querying Field using Vault API |
Invalid Vault ID |
Invalid Vault ID - When Using Vault Loader to Create Users from a .CSV File |
Parameter Required |
Parameter Required - in Start Workflow with Entry Criteria Using Vault API |
Receiving Unknown property '{field name}' in 'field list' |
Receiving Unknown property '{field name}' in 'field list' - When Running Vault VQL Query |
Status 414 Request-URL Too Large |
Error occurs when Vault API Query Call is made |
x is not a valid column header |
x is not a valid column header - Received When Uploading CSV File to Vault Multichannel Loader |
Binders |
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Did not export because the defined folder/file path length exceeds 250 characters |
Did not export because the defined folder/file path length exceeds 250 characters - When Exporting a Binder in Vault |
Unable to Export Binder |
Unable to Export Binder - Encountered When Exporting a Binder |
CRM Integration - Approved Email |
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Edit Email rendition is not valid |
Edit Email rendition is not valid - When Modifying a CRM Email Template Uploaded to Vault |
Saving template failed |
Saving template failed - When Saving Email Template in Vault BEE Email Editor |
Error code: 2000 |
Error code: 2000, Your message was loaded in compatibility mode |
CRM Integration - CLM and Engage |
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Attempted to distribute document, but it is missing rendition |
Attempted to distribute document, but it is missing rendition - When Sending to CLM |
Change Document Status: Change State Could Not be Completed |
Error occurs when Sending to CRM CLM |
Error While Upserting Record |
Error occurs when syncing content from Vault |
"code":2000 Message: "Your message was loaded in compatibility mode. Some features may not be available" |
Error occurs when using the BEE Editor for Vault due to browser caching issue |
INSUFFICIENT_ACCESS cause: User does not have sufficient privileges to perform the action |
Error occurs when using Vault Multichannel Loader |
Error While Upserting Record [Mobile ID Of Record That Is Failing] Cause: Foreign Key External ID: [Value] Not Found For Field VExternal_Id_vod__c in Entity Product_vod__c |
Error occurs When Syncing Content From Vault |
INVALID_BINDER cause: Binder not found |
Error occurs when implementing copy to another Vault |
No presentation exists which matches (Presentation Link value) (Error 219) |
Error occurs when running Multichannel loader in Vault |
pres.crm_directory__v.external_id__v is not a valid column header. external_id__v is not a unique field on the directory__v object (Error 102) |
Error occurs when loading content through Multichannel Loader in Vault |
Site <customer-landing-page-url> does not exist in CRM |
Error occurs When Syncing CoBrowse and Engage Metadata |
The CRM credentials are no longer valid for this integration |
The CRM credentials are no longer valid for this integration - on the CRM Publishing Tab in Vault |
Zip file [filename.zip] Improperly Structured |
Error occurs when uploading zip file using CRM Multichannel loader |
Document Types |
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This Field Is Referenced By Another Active Field As The Controlling Field |
This Field Is Referenced By Another Active Field As The Controlling Field - When Vault Drug Substance Document Field is Inactive |
Unable to save changes for the following reasons: A lifecycle removed from this doc type is currently used in a dependency rule. |
Error occurs when trying to remove a lifecycle from a document type |
Fields |
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Saving changes to Picklist Name Value or Field Name value |
Error Occurs When Trying to Save Changes to a Vault Picklist or Field Name |
Disabled in Multi-select Message |
Error occurs when uploading multiple Vault documents |
Field is referenced as a controlling field on related document type/subtype/classification |
Error occurs When Removing Field From Vault Document Type |
Invalid value [expected_picklist_item__c] specified for parameter [picklist__c] : Picklist [picklist__c] does not contain [expected_picklist_item__c] |
Error occurs when attempting an action in Vault |
This field is used in a document type filter and cannot be disabled |
This field is used in a document type filter and cannot be disabled - When Disabling a Field in Vault |
500 Error Console An error occurred while processing your request |
Error occurs when completing document workflow task in eTMF Vault |
Error saving "Impacted Facilities" |
Error occurs when disabling a field in Vault |
FTP |
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Connection refused by server |
Error occurs when connecting to FTP site using Vault |
Connection timed out after Initializing TLS |
Error occurs when connecting to FTP site using Vault |
Login Authentication Failed |
Error occurs when connecting to Vault FTP server |
General |
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Error Uploading File |
Error Uploading File - Encountered When Uploading PDF File In Vault |
Can't validate Identity Provider signature |
Error received by Vault SSO User(s) |
General Settings |
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Invalid Rendition |
Invalid Rendition - When Trying to Edit Document With BEE Editor in Vault |
While Upserting Record Duplicate Value Found |
While Upserting Record Duplicate Value Found - When Migrating Content from Vault |
eSignature Error |
eSignature error with SSO when using Vault |
Assertion is Missing uid Attribute |
Error received by SSO user logging into Vault |
User with Federated ID[] was not found |
Error received by SSO user logging into Vault |
Home |
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Your vault has experienced a network issue. Please refresh your browser and try again. |
Error generated when selecting Tabular View on Vault My Tasks page |
Jobs |
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Document X could not be updated: it no longer exists |
Error occurs when scheduled Vault job fails |
Error: Operation could not complete: an error was encountered |
Error occurs when Date based object operation job is configured to send a notification to Object Record Task Participants and Owners leading up to a due date. |
Library |
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Document Not Found |
Document Not Found - After Vault Document State Change |
Submission contains 0 files |
Submission contains 0 files - When Vault Decompression of .zip Files Occurs |
Lifecycles |
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Server having Problem |
Server having Problem - When Creating Document With Migrated Vault Document Lifecycle |
Notifications |
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Object not Found |
Object not Found - When the Mouse is Hovering Over a Vault Document Notification |
Objects |
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Error When Running Match Documents |
Error Occurs When Running the Match Documents Operation on an Expected Document List (EDL) Item in Vault |
Cannot save study with this status; license limit reached |
Error occurs when moving a Study to the Archived lifecycle state |
Field is missing from the Submission Object Type Definition |
Field is missing from the Submission Object Type Definition - When Importing a Submission in Vault |
Internal system error encountered |
Error occurs during Submissions Archive import |
Invalid value(s) x specified for parameter x |
Invalid value(s) x specified for parameter x - When Using Vault Loader to Load a .CSV File |
Page not Found |
Error occurs when clicking on a Vault Study Team Role |
Resource and/or one or more of its children are used by one or more [documents] |
Resource and/or one or more of its children are used by one or more [documents] - When Deleting a Vault Object Record |
You cannot delete the "Record 1-1" record. Resource and/or one or more of its children are used by one or more [documents] |
Error occurs when deleting a Vault Object Record |
Internal Error |
When uploading a Formatted Output Template to Vault, a Server having problems banner message appears and the template is not able to be uploaded |
The defined matching criteria can no longer be found on this EDL Item |
The defined matching criteria can no longer be found on this EDL Item - When Using Match Documents in Vault |
Renditions |
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Bookmark not defined |
Bookmark not defined - When Reviewing a Document Rendition in Vault |
Source content for this CrossLink is not available |
Error occurs after creating a crosslink |
Please wait...if this message is not eventually replaced by the proper contents of the document... |
Error occurs when downloading the viewable rendition of the 2253 form in Vault |
Reporting |
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Error processing this report because it references inaccessible field(s) |
Error processing this report because it references inaccessible field(s) - When Opening a Report in Vault |
Server having problem |
Server having problem - When Exporting Report to Excel From Vault |
RIM |
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Files not referenced by the submission XML were found within the submission folder. These files were omitted from import. |
When uploading a zip file as a submission, the sub-folder in a zip file cannot be imported as a Submission |
Internal System error encountered |
Error occurs during Vault import submission |
Sharing Settings |
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Successfully classified 0 of 1 document(s) |
Message occurs when classifying a Vault document |
Users and Groups |
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You are not allowed to assign this security profile as it contains more permissions than you have |
Error occurs when a user changes the Security Profile of another user |
Document Not Found |
Document Not Found - When a User Searches a Vault Document Using Document Name |
External Users must have an email address with a different domain than the Vault customer domain |
External Users must have an email address with a different domain than the Vault customer domain - When Adding an External User in Vault |
Federated ID already exists |
Federated ID already exists - Encountered When Creating A New User Account With an SSO Security Policy |
License Limit Reached |
Error occurs when Updating Vault Membership of User |
Username exists |
Error occurs when Creating User in Vault |
You are not allowed to assign this security profile as it contains more permissions than you have |
You are not allowed to assign this security profile as it contains more permissions than you have. - When Changing User Security Profile in Vault |
Vault Loader |
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Cannot execute VQL statement query max length exceeds [10000] |
Cannot execute VQL statement query max length exceeds [10000] - When Performing Vault Loader Extraction |
GEN-FREC-II-1035 |
GEN-FREC-II-1035 - Returned by Vault Report Migration Package Deployment |
Missing required parameter [X] |
Error occurs when Vault Loader fails |
Invalid data: 2017/10/11 |
Error occurs when using Vault loader to update the date type Document Field |
lifecycle__v: Invalid data: [lifecycle] |
lifecycle__v: Invalid data: [lifecycle] - When Creating Documents Using Vault Loader |
Version Number is Read Only |
Version Number is Read Only - When Creating a Document in Vault Loader |
Tools |
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Vault Authentication Failed |
Error occurs while accessing the Bee Editor in Vault |
A user receives an error when attempting to run the Configuration Tool from the Deployment Tab in Vault |
A user receives an error when attempting to run the Configuration Tool from the Deployment Tab in Vault |
Invalid Data |
Error occurs when trying to update a date field with Vault Loader |
Workflows |
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Error When Calculating Workflow Due Date in Vault |
Error When Calculating Workflow Due Date in Vault |
All documents bound to steady state is applied |
All documents bound to steady state is applied - in Vault Binder Workflow |
Task could not be completed. A problem was found relating to value Originator. |
A workflow task that creates a new Document version produces an error and does not complete |
This content cannot be displayed in a frame |
This content cannot be displayed in a frame - When Providing Electronic Signature by Single Sign-On with PingFederate in Vault |
User Task Assignee Group Must Contain User |
User Task Assignee Group Must Contain User - When Checking Vault Share Settings |