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Error Message by Product Area
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Knowledge Base (KB) article
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| 2253 |
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2253 Form Rendition Error Occur in Vault
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2253 Form Rendition Error Occur in Vault |
| VaultServer Error |
Server Error When Attempting to Enable XFA Form Mapping in Vault |
| API |
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| Error: Invalid data or Unknown Field |
Error When Querying Field Using Vault API |
| Error: Object field value(s) do not resolve to a valid active [object name] |
Error When Migrating Documents into Vault |
Error: INSUFFICIENT_ACCESS
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When Retrieving User Permissions in Vault API |
| Failed to copy presentation because POST Request failed to process: [API Call] |
Error occurs while attempting to migrate documents into a Vault using an API call. |
Error: [editUser] permission is required
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Error occurs When Attempting to Inactivate Users in Vault API |
| Error In CSV File When Migrating Documents Into Vault |
Error In CSV File When Migrating Documents Into Vault |
| Request-URI Too Large |
Error Occurs when Running a Vault API Query |
| AUTHENTICATION FAILED |
Error Occurs when Authenticating in Vault API |
| Error Occurs When Attempting to Create Documents, Versions, and Roles Using Vault Loader |
Error Occurs When Attempting to Create Documents, Versions, and Roles Using Vault Loader |
| Invalid filter operator: "CONTAINS" |
Error occurs when running a VQL statement to pull a list of workflows containing a particular document |
| Invalid data or Unknown Field |
Invalid data or Unknown Field - When Querying Field using Vault API |
| Invalid Vault ID |
Invalid Vault ID - When Using Vault Loader to Create Users from a .CSV File |
| Parameter Required |
Parameter Required - in Start Workflow with Entry Criteria Using Vault API |
| Receiving Unknown property '{field name}' in 'field list' |
Receiving Unknown property '{field name}' in 'field list' - When Running Vault VQL Query |
| Status 414 Request-URL Too Large |
Error occurs when Vault API Query Call is made |
| x is not a valid column header |
x is not a valid column header - Received When Uploading CSV File to Vault Multichannel Loader |
| Invalid Value [null,null] Specified for Parameter [id] : Integer Value is Expected |
Error: Invalid Value [null,null] Specified for Parameter [id] : Integer Value is Expected – When Add or Delete Documents Using Vault API
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| Approved Email |
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| Error: At Least One Associated Document Referenced is not in Approved State |
Error occurs After Sending CRM Approved email |
| Binders |
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Error: Unable to set field values on Related Document for the following fields: null
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Error When Using Create Related Document or Binder in Vault |
| Did not export because the defined folder/file path length exceeds 250 characters |
Did not export because the defined folder/file path length exceeds 250 characters - When Exporting a Binder in Vault |
| Unable to Export Binder |
Unable to Export Binder - Encountered When Exporting a Binder |
| Brand Portal |
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| Error: Errors saving portal and guidelines |
Error occurs When Saving New Content to a Brand Portal |
| CLM & Engage |
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| Error: OPERATION_NOT_ALLOWED cause: Unable to checkout [placeholder] document |
Error occurs When Copying Multichannel Presentation & Slides to another Vault |
| Error: Vault API call failed. Unknown field in 'field list' |
Error occurs When Using the Multichannel Loader in Vault |
| Error: Sites cannot be empty for content:XXX |
Error occurs When Implementing Sync in the CRM Engage Metadata Administration Console Tab |
| Error: Unable to continue CLM Content Refresh Process. Could not verify any vault sessions |
Error occurs When Syncing CLM Content Between CRM and Vault |
| Error: slide.claim__c.name__v is not a valid column header. name__v is not a unique field on the XXX object (Error 102) |
Error occurs When Using Multichannel Loader in Vault PromoMats and Vault Medical |
| Config Migration |
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Error: Unexpected Error Occurs
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Error occurs When Initiating a Workflow After Configuration Migration in Vault |
| Error: Unexpected Error |
Error occurs When Refreshing a Sandbox in Vault |
| Warning: Value [documentType] for attribute [filters] is invalid |
Warning Message: GEN-WREC-II-1035 - Value [documentType] for Attribute [filters] is Invalid, Context: Filters
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| CRM Integration - Approved Email |
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{"code":2000,"message":"Your message was loaded in compatibility mode. Some features may not be available."}
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Error occurs Occurs When Using BEE Editor for Vault |
| Edit Email rendition is not valid |
Edit Email rendition is not valid - When Modifying a CRM Email Template Uploaded to Vault |
| Saving template failed |
Saving template failed - When Saving Email Template in Vault BEE Email Editor |
| Error code: 2000 |
Error code: 2000, Your message was loaded in compatibility mode |
| CRM Integration - CLM and Engage |
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| Change Document Status: Change State Could Not be Completed |
Error occurs when Sending to CRM CLM |
| "code":2000 Message: "Your message was loaded in compatibility mode. Some features may not be available" |
Error occurs when using the BEE Editor for Vault due to browser caching issue |
| Error While Upserting Record [Mobile ID Of Record That Is Failing] Cause: Foreign Key External ID: [Value] Not Found For Field VExternal_Id_vod__c in Entity Product_vod__c |
Error: Foreign key external ID: xxxxx::xx not found for field VExternal_Id_vod__c in entity Product_vod__c. - Occurs When Refreshing in Approved Email Administration or CLM Administration Page in CRM Online |
| INVALID_BINDER cause: Binder not found |
Error occurs when implementing copy to another Vault |
| No presentation exists which matches (Presentation Link value) (Error 219) |
Error occurs when running Multichannel loader in Vault |
| pres.crm_directory__v.external_id__v is not a valid column header. external_id__v is not a unique field on the directory__v object (Error 102) |
Error occurs when loading content through Multichannel Loader in Vault |
| Site <customer-landing-page-url> does not exist in CRM |
Error occurs When Syncing CoBrowse and Engage Metadata |
| The CRM credentials are no longer valid for this integration |
The CRM credentials are no longer valid for this integration - on the CRM Publishing Tab in Vault |
| Zip file [filename.zip] Improperly Structured |
Error occurs when uploading zip file using CRM Multichannel loader |
| CTMS |
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| Error: Field: Planned Finish Date must be on or after Planned Start Date |
Error occurs When Updating Monitoring Event Dates in Vault |
| Document Types |
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| This Field Is Referenced By Another Active Field As The Controlling Field |
This Field Is Referenced By Another Active Field As The Controlling Field - When Vault Drug Substance Document Field is Inactive |
| Unable to save changes for the following reasons: A lifecycle removed from this doc type is currently used in a dependency rule. |
Error occurs when trying to remove a lifecycle from a document type |
| Error: Field not Valid for Document Type |
When Implementing Create Draft User Action in Vault |
| Document Upload |
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| Error: Server having problems |
When Uploading Multiple Multichannel Slide zip Files in Vault |
| Dynamic Access Control |
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| Error: User Role Setup and Study Team Role Object configurations do not match |
When Setting up Study Team Assignment in Vault |
| eTMF |
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| Error When Moving eTMF Study Country to Another Object Lifecycle State in Vault |
Error When Moving eTMF Study Country to Another Object Lifecycle State in Vault |
Error: Required attributes missing: name__v
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Error occurs When Creating Study Country and Study Site Level File Binders in Vault |
Error: Can not Change Site State to Archived when the Study still has an Active Status. [SDK_ERROR: INVALID_DATA]
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Error occurs When Moving Study to Archived State in Vault |
| Error: Cannot Contact Initiating Vault |
Error occurs When Completing a TMF Transfer Agreement |
| |
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| Error: FAILED_DKIM_CHECK |
Error occurs When Sending an Email to the Inbound Email Address in Vault |
| Fields |
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| Error: Invalid value [expected_picklist_item__c] specified |
Error occurs When Attempting an Action in Vault |
| 500 Error Console |
Error occurs When Completing Document Workflow Task in eTMF Vault |
Error: source_vault_link__v is not active at target vault
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Error occurs When Migrating a Multichannel Presentation in Vault |
| Error: You cannot add a personal object to an object which is already mapped to a document field |
Error occurs When Creating an Object Field in Vault |
| Saving changes to Picklist Name Value or Field Name value |
Error Occurs When Trying to Save Changes to a Vault Picklist or Field Name |
| Disabled in Multi-select Message |
Error occurs when uploading multiple Vault documents |
| Field is referenced as a controlling field on related document type/subtype/classification |
Error occurs When Removing Field From Vault Document Type |
| Invalid value [expected_picklist_item__c] specified for parameter [picklist__c] : Picklist [picklist__c] does not contain [expected_picklist_item__c] |
Error occurs when attempting an action in Vault |
| This field is used in a document type filter and cannot be disabled |
This field is used in a document type filter and cannot be disabled - When Disabling a Field in Vault |
| 500 Error Console An error occurred while processing your request |
Error occurs when completing document workflow task in eTMF Vault |
| Error saving "Impacted Facilities" |
Error occurs when disabling a field in Vault |
| FTP |
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Error: This Vault's FTP Server is used as the source for XXX.
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Error occurs when refreshing a sandbox Vault. |
FTP Error: Connection timed out. Failed to retrieve directory listing.
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Error occurs while trying to establish a connection between Vault and an FTP client |
| Connection refused by server |
Error occurs when connecting to FTP site using Vault |
| Connection timed out after Initializing TLS |
Error occurs when connecting to FTP site using Vault |
| Login Authentication Failed |
Error occurs when connecting to Vault FTP server |
| General |
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| Error Uploading File |
Error Uploading File - Encountered When Uploading PDF File In Vault |
| Can't validate Identity Provider signature |
Error received by Vault SSO User(s) |
| General Settings |
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| Error: While Upserting Record Duplicate Value Found |
Error occur When Migrating Content from Vault |
| Error: X artifacts failed to download due to insufficient permissions |
Error occurs When Downloading a Source File in a Vault Cart |
| Error: Filename Too Long |
Error occurs When Uploading PDF File In Vault |
| Error: Unable to parse unexpected symbol: + at index 3 |
Error Occurs in CRM iRep Offline Validation Rule |
| Error: Can't connect securely to this page |
Error occurs When Logging into Vault Using Internet Explorer™ |
| Invalid Rendition |
Invalid Rendition - When Trying to Edit Document With BEE Editor in Vault |
| While Upserting Record Duplicate Value Found |
While Upserting Record Duplicate Value Found - When Migrating Content from Vault |
| eSignature Error |
eSignature error with SSO when using Vault |
| Assertion is Missing uid Attribute |
Error received by SSO user logging into Vault |
| User with Federated ID[] was not found |
Error received by SSO user logging into Vault |
| Jobs |
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| Document X could not be updated: it no longer exists |
Error occurs when scheduled Vault job fails |
| Error: Operation could not complete: an error was encountered |
Error occurs when Date based object operation job is configured to send a notification to Object Record Task Participants and Owners leading up to a due date. |
| Languages |
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| Error: Enter a Valid Date Format |
Error occurs With Filtering by Dates in Vault Library in Japanese Localization |
| Library |
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| Document Not Found |
Document Not Found - After Vault Document State Change |
| Submission contains 0 files |
Submission contains 0 files - When Vault Decompression of .zip Files Occurs |
| Lifecycles |
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Error: Field Not Valid For Document Type
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Error occurs When Selecting Create Draft in Vault |
| Send for Approval could not be completed for document "advs" |
Error occurs trying to change the state of a document from the document's action menu |
| Error: You cannot delete the [lifecycle] because it is in use |
Error occurs After trying to update an object's lifecycle |
| Server having Problem |
Server having Problem - When Creating Document With Migrated Vault Document Lifecycle |
| Vault PromoMats and Vault Medical |
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| Error: RESTClientBase.addParam(target, name, value, valueRequired): Value for [anchorTitle] Cannot be Null if Required in PromoMats |
Error occurs When attempting to edit an annotation in PromoMats |
| Error: [null] is not a valid value for "checkout_type__sys" |
When Running the Copy to Another Vault Action on a Multichannel Presentation in Vault |
| Error: Prior CRM Data Sharing job not yet complete |
When Running Two Medical Inquiry Jobs at the Same Time in Vault Medical |
| Error: Server having problems |
When Clicking the Email Response User Action on a Case Response Record in Vault Medical |
| Notifications |
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| Object not Found |
Object not Found - When the Mouse is Hovering Over a Vault Document Notification |
| Objects |
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| Error: The lifecycle configuration includes entry actions to initiate state changes on related object records. This state change would initiate state changes on more than the maximum number (1000) of records |
Error occurs while trying to perform a bulk state change update on records that have more than the maximum number (1000) of records |
Error: Unable to add this reference: Document update failed because of an expected behavior
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Error occurs When Adding a Document Reference to an Object Record in Vault |
| Error When Running Match Documents |
Error Occurs When Running the Match Documents Operation on an Expected Document List (EDL) Item in Vault |
| Cannot save study with this status; license limit reached |
Error occurs when moving a Study to the Archived lifecycle state |
| Internal system error encountered |
Error occurs during Submissions Archive import |
| Invalid value(s) x specified for parameter x |
Invalid value(s) x specified for parameter x - When Using Vault Loader to Load a .CSV File |
| Page not Found |
Error occurs when clicking on a Vault Study Team Role |
| Internal Error |
When uploading a Formatted Output Template to Vault, a Server having problems banner message appears and the template is not able to be uploaded |
| The defined matching criteria can no longer be found on this EDL Item |
The defined matching criteria can no longer be found on this EDL Item - When Using Match Documents in Vault |
| Overlays |
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| Error When Adding Document Lifecycle Overlay Criteria in Vault |
Error When Adding Document Lifecycle Overlay Criteria in Vault |
| Renditions |
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Error: OPERATION_NOT_ALLOWED
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Error occurs When Importing Vault Document Renditions |
| Bookmark not defined |
Bookmark not defined - When Reviewing a Document Rendition in Vault |
| Source content for this CrossLink is not available |
Error occurs after creating a crosslink |
| Please wait...if this message is not eventually replaced by the proper contents of the document... |
Error occurs when downloading the viewable rendition of the 2253 form in Vault |
| Reporting |
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Error: You cannot delete the "[Report]" record for the following reasons: [Dashboard] : [Creator]
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Error occurs When Deleting a Report in Vault |
| Error processing this report because it references inaccessible field(s) |
Error processing this report because it references inaccessible field(s) - When Opening a Report in Vault |
| Server having problem gate |
Server having problem - When Exporting Report to Excel From Vault |
| RIM |
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Error: Insufficient Permissions to Create Record
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Error occurs When Copying a Content Plan or Content Plan Item in Vault RIM |
| Error: The Following Entry Criteria for Content Plan Item XXXX was not Met: One or More Matched Documents are not Version Locked |
When Locking a Content Plan in Vault RIM |
| Files not referenced by the submission XML were found within the submission folder. These files were omitted from import. |
When uploading a zip file as a submission, the sub-folder in a zip file cannot be imported as a Submission |
| Internal System error encountered |
Error occurs during Vault import submission |
| RIM Submissions |
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Error：1 values are invalid for "Application" due to reference constraints (up to 10 shown): "Application_XXX"
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When Creating a Binder from a Content Plan in Vault |
| Request Error: Vof batch action for submission archive metadata failed. response message |
Error occurs When a user clicks Start Upload in the Vault File Manager, the submission shows Uploading for a couple of seconds, then fails with a hover-over message
|
| Error: The dossier format import parameter is invalid, insufficent permission |
When Importing a Vault eCTD Submission |
| Error: This State Change would initiate State Changes on more than the Maximum Number (1000) of Records |
User attempts to perform an entire state change on a Submission Content Plan and receives the error |
| Error: You cannot complete this action because you don't have the required access |
When Performing Cascade Approval in RIM Vault |
| Error: Index.xml is invalid |
When Importing Vault Submission |
| Error: 500 Error Console while Importing a Submission in Vault |
Error: 500 Error Console while Importing a Submission in Vault |
| Error: Files not referenced by the submission XML were found within the submission folder |
When Uploading a Zip file in a Vault Submission |
| SSO |
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Error: <Invalid authorization configuration>
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Error occurs When Logging into Vault Snap with SSO Account |
| Error: You must validate your eSignature credentials with your corporate single sign-on service to complete this action |
Error occurs When Approving a Document in Vault |
| Error: User with Vault Username [] was not found |
Error Received by SSO User Logging into Vault |
| |
|
| Batch Error: <Another resource already exists with [external_id__v=XXXX> |
When Uploading Training Requirement Records via Loader in Vault |
| Users and Groups |
|
| Error When Changing User Security Profile in Vault |
Error When Changing User Security Profile in Vault |
| Error: Server having problems |
Error occurs When Editing the Security Profile Name in Vault |
Error: User Email Address Cannot be Updated During User Creation, Please Try Again
|
Error occurs When Creating User Profiles in Vault |
| You are not allowed to assign this security profile as it contains more permissions than you have |
Error occurs when a user changes the Security Profile of another user |
| Document Not Found |
Document Not Found - When a User Searches a Vault Document Using Document Name |
| External Users must have an email address with a different domain than the Vault customer domain |
External Users must have an email address with a different domain than the Vault customer domain - When Adding an External User in Vault |
| Federated ID already exists |
Federated ID already exists - Encountered When Creating A New User Account With an SSO Security Policy |
| License Limit Reached |
Error occurs when Updating Vault Membership of User |
| Username exists |
Error occurs when Creating User in Vault |
| You are not allowed to assign this security profile as it contains more permissions than you have |
You are not allowed to assign this security profile as it contains more permissions than you have. - When Changing User Security Profile in Vault |
| Vault Java SDK |
|
| VersionRangeResolutionException: |
Error occurs While Updating Maven For Vault SDK Project |
| Vault Loader |
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Error: Invalid value(s) [test.user@vault.com] specified for parameter [user__v.username__sys]
|
When Creating a Vault Object using Vault Loader |
Error: Reason for Failure: Cannot execute VQL statement: max number of relationships exceeds [10]
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Error Occurs When Extracting Information Using Vault Loader |
| Error: Cannot save site with this status; license limit reached |
Error occurs While Loading New Sites Using Vault Loader |
| Error: The query [XXX] does not exist |
Error Occurs When Extracting Documents using Vault Loader |
| Error: Version [#.#] Already Defined for Document with ID [####] |
Error occurs During a Vault Loader Import in Vault |
Error: Object field value(s) do not resolve to a valid active [product__v.name__v]
|
Error occurs When Updating Product Document Field using Vault Loader |
| Cannot execute VQL statement query max length exceeds [10000] |
Cannot execute VQL statement query max length exceeds [10000] - When Performing Vault Loader Extraction |
| GEN-FREC-II-1035 |
GEN-FREC-II-1035 - Returned by Vault Report Migration Package Deployment |
| Missing required parameter [X] |
Error occurs when Vault Loader fails |
| Invalid data: 2017/10/11 |
Error occurs when using Vault loader to update the date type Document Field |
| lifecycle__v: Invalid data: [lifecycle] |
lifecycle__v: Invalid data: [lifecycle] - When Creating Documents Using Vault Loader |
| Version Number is Read Only |
Version Number is Read Only - When Creating a Document in Vault Loader |
| Tools |
|
| Error When Running the Configuration Tool in Vault |
Error When Running the Configuration Tool in Vault |
| Error: Java SDK Library Version Does Not Match The Vault Version |
While Debugging Code in Vault Java SDK |
Error: The input already defines another record with [name__v=xxx]
|
Error Occurs in Vault Loader |
| Error: AADSTS700016: Application with identifier '*Your Application ID*' was not found in the directory '*Your Directory*'. (...) |
Error Occurs When Using Vault File Manager |
| Vault Authentication Failed |
Error occurs while accessing the Bee Editor in Vault |
| A user receives an error when attempting to run the Configuration Tool from the Deployment Tab in Vault |
A user receives an error when attempting to run the Configuration Tool from the Deployment Tab in Vault |
| Workflows |
|
| Error: You cannot delete the record. Resource and/or one or more of its children are used by one or more [documents] |
Users are attempting to delete a record from the system |
| Error: State Not Defined |
When Performing Multi-document Workflow in Vault |
| Error: The following documents cannot be included in the workflow because the document is in the incorrect state |
The user cannot start a multi-document workflow (MDW) |
| Error: Users are Not Allowed in The Role |
Error Occurs When Completing the Multi-Document Workflow Task in Vault |
| Error: Missing Workflow Variable Named Required To Initialize Timer |
Error occurs When Starting a Workflow in Vault |
| Error When Calculating Workflow Due Date in Vault |
Error When Calculating Workflow Due Date in Vault |
| All documents bound to steady state is applied |
All documents bound to steady state is applied - in Vault Binder Workflow |
| Task could not be completed. A problem was found relating to value Originator. |
A workflow task that creates a new Document version produces an error and does not complete |
| This content cannot be displayed in a frame |
This content cannot be displayed in a frame - When Providing Electronic Signature by Single Sign-On with PingFederate in Vault |
| User Task Assignee Group Must Contain User |
User Task Assignee Group Must Contain User - When Checking Vault Share Settings |
